E-commerce & DTC
Your store runs on ten apps. Your team still copies and pastes.
Orders, support, reviews, inventory, and reports all live in different tools. We connect them, automate the repeat work, and cut the apps you no longer need.
Common problems
Where time and money slip away
Too many apps
You pay monthly for tools that overlap, and nobody is sure which ones you still need.
Same questions, every day
"Where is my order?" and "Do you ship to…?" eat hours of support time.
Manual reports
Someone pulls numbers from Shopify, ads, and email into a spreadsheet every week.
Orders that need a human
Wholesale orders, custom requests, and returns get handled by hand and sometimes missed.
Where we start
The services we lead with
Every project starts with an Audit. These are the builds that usually come next.
AI Automation Audit
Find out where your time and money leak. We map every tool, paper form, and manual task, then give you a fixed-price roadmap.
Workflow Automation
Custom automations that move data between your tools on their own: Shopify, forms, email, invoicing, and reports.
AI Chatbots
A website assistant trained on your business that answers questions, qualifies leads, and books calls, day and night.
Examples
Automations we can build for you
These are common starting points. The Audit shows which ones are worth it for your business.
-
Shopify order → fulfilment update → customer email, with no copy and paste - Website chat that answers order and shipping questions and hands off to a person when needed
- Weekly sales and ad report sent to your inbox or Slack
- Low-stock alerts and reorder reminders
- Wholesale and custom-order forms that land straight in your CRM
- One simple app that replaces a stack of paid add-ons
Local in Toronto & GTA
Meet us in person, or work with us from anywhere.
Toronto & GTA: in person
We can come to your shop, clinic, or office to see how work really gets done, and train your team face to face.
North America: remote
Outside the GTA, we run the Audit, build, and handoff over video calls and screen shares. Same process, same ownership.
FAQ
Common questions
What owners like you usually ask us before we start.
001
Do you work with Shopify?
Yes. Shopify is where most of our e-commerce work starts. We also connect the tools around it, like email, reviews, support, and accounting.
002
Will a chatbot annoy my customers?
It should not. We set it up to answer the common questions well and pass anything tricky to a real person.
003
Can you remove apps we pay for?
Often. The Audit lists every app and what it costs, then shows which ones can be merged or replaced.
004
What is the free quick scan?
A 20-minute call. You tell us where the time goes, and we point out the biggest leaks we hear: missed calls, copy-paste between tools, paper forms, software you pay for twice. If a paid Audit would be worth it, we say so. If not, we say that too.
005
Why start with an Audit?
The Audit finds what is worth fixing first, so you only pay to build what will save time or money. It costs from $500, and the fee is credited toward a build signed within 30 days.
Find out what you can stop doing by hand.
Book a free 20-minute quick scan. If an Automation Audit makes sense, you'll get a clear roadmap and a fixed quote. The Audit fee is credited toward a build signed within 30 days.